I have subscribed to premium but this shows that my account hasnt been updated, i have received all the payment documents to my email from paypal but still i can’t access. What the hell is going on with Deenzer
I have the same problem aswel and I just can’t seem to figure out what to do, I’ve made the payment and also got confirmation for it yet am still on deezer free and when I keep clicking on subscribe to premium it just takes me back to the main screen. So frustrating
Hi
Our records shows that your subscription is already active. If you are still having issues please contact our support team here
I've just paid and my card debited but account still showing as free. I really can't put up with a company that is incompetent. I'd like a refund.
Hey
If you have paid and still have Free status, you probably have 2 accounts in use.
Please contact support so that this can be clarified quickly:
https://support.deezer.com/hc/requests/new
Thanks but too late. It seems like Google is already refunding my $100 per annum subscription.
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