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philipp75
One Hit Wonder
November 30, 2024
Answered

payment card expire

  • November 30, 2024
  • 1 reply
  • 25 views

Hi,

my payment card is about to expire tomorrow. I asked for a new one but it will come in a couple of days. Will my Deezer account still be open until I update my payment information?

      Best answer by Nina Nebo

       

       

      Hi ​@philipp75 !

      I see you are unable to update your payment method because your bank has not yet delivered your new card .

      I suggest you contact Deezer support / Chat

       

      https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000057829

       

       

      1 reply

      Nina Nebo
      Superuser
      Nina NeboAnswer
      Superuser
      November 30, 2024

       

       

      Hi ​@philipp75 !

      I see you are unable to update your payment method because your bank has not yet delivered your new card .

      I suggest you contact Deezer support / Chat

       

      https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000057829

       

       

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