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payment card expire

  • November 30, 2024
  • 1 reply
  • 17 views
P
One Hit Wonder

Hi,

my payment card is about to expire tomorrow. I asked for a new one but it will come in a couple of days. Will my Deezer account still be open until I update my payment information?

Best answer by Nina Nebo

 

 

Hi ​@philipp75 !

I see you are unable to update your payment method because your bank has not yet delivered your new card .

I suggest you contact Deezer support / Chat

 

https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000057829

 

 

    Nina Nebo

    1 reply

    Nina Nebo
    Superuser
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    • Nina Nebo
    • Superuser
    • Answer
    • November 30, 2024

     

     

    Hi ​@philipp75 !

    I see you are unable to update your payment method because your bank has not yet delivered your new card .

    I suggest you contact Deezer support / Chat

     

    https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000057829

     

     

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