Dear Deezer Support,
I am writing to inform you that I canceled my Deezer subscription, but I was still charged on March 19th for a service I did not use or enjoy. I only just noticed the charge on my bank statement, and my account has not been upgraded despite the payment.
Could you please issue a refund for this charge?
My name is Luis Enrique Lizcano.
Thank you for your attention to this matter.
Sincerely,
Luis Enrique Lizcano
Best answer by GropplerZorn
Hey there
Just about everyone here on the community forums are fellow subscribers such as yourself, and therefore do not have access to your account, or the ability to process refunds or similar transactions.
I suggest that you open a ticket with Deezer support so that an agent can assist you. The link is here→ https://support.deezer.com/hc/en-gb
+17Hey there
Just about everyone here on the community forums are fellow subscribers such as yourself, and therefore do not have access to your account, or the ability to process refunds or similar transactions.
I suggest that you open a ticket with Deezer support so that an agent can assist you. The link is here→ https://support.deezer.com/hc/en-gb
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
