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payment

  • March 16, 2024
  • 1 reply
  • 17 views
A
One Hit Wonder

Hi! 

I've been trying to deactivate my premium account, but it seems to me that something has gone wrong and cash has been still charged to my credit card automatically. Is there something we could do in this situation? 

Best answer by Nina Nebo

 

Hi @Anastasia1607 !

Here is screenshot from Deezer help center 

 

helpful link 

Cancel Your Deezer Subscription

https://support.deezer.com/hc/en-gb/articles/214349245-Cancel-Your-Deezer-Subscription

 

or you can contact Deezer support/Chat 

https://support.deezer.com/hc/en-gb

    Nina Nebo

    1 reply

    Nina Nebo
    Superuser
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    • Nina Nebo
    • Superuser
    • Answer
    • March 16, 2024

     

    Hi @Anastasia1607 !

    Here is screenshot from Deezer help center 

     

    helpful link 

    Cancel Your Deezer Subscription

    https://support.deezer.com/hc/en-gb/articles/214349245-Cancel-Your-Deezer-Subscription

     

    or you can contact Deezer support/Chat 

    https://support.deezer.com/hc/en-gb

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