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One Hit Wonder
Anastasia1607
One Hit Wonder
March 16, 2024
Answered

payment

  • March 16, 2024
  • 1 reply
  • 29 views

Hi! 

I've been trying to deactivate my premium account, but it seems to me that something has gone wrong and cash has been still charged to my credit card automatically. Is there something we could do in this situation? 

      Best answer by Nina Nebo

       

      Hi @Anastasia1607 !

      Here is screenshot from Deezer help center 

       

      helpful link 

      Cancel Your Deezer Subscription

      https://support.deezer.com/hc/en-gb/articles/214349245-Cancel-Your-Deezer-Subscription

       

      or you can contact Deezer support/Chat 

      https://support.deezer.com/hc/en-gb

      1 reply

      Nina Nebo
      Superuser
      Nina NeboAnswer
      Superuser
      March 16, 2024

       

      Hi @Anastasia1607 !

      Here is screenshot from Deezer help center 

       

      helpful link 

      Cancel Your Deezer Subscription

      https://support.deezer.com/hc/en-gb/articles/214349245-Cancel-Your-Deezer-Subscription

       

      or you can contact Deezer support/Chat 

      https://support.deezer.com/hc/en-gb

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