Skip to main content
Answer

payment

  • July 27, 2022
  • 1 reply
  • 53 views
D
One Hit Wonder

When ever I want to pay with my card they tell me this (

We are unable to complete your transaction.

For more information, please consult our FAQ .

) 

 

so what is the problem?

Best answer by Yula

Hey @Dano2806, 

we don’t discuss payment issues here, as this is a public forum and those are sensitive information! 

You need to contact our Support here: 

https://support.deezer.com/hc/en-gb/requests/new

    This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link

    1 reply

    Yula
    Deezer Staff
    Forum|alt.badge.img+10
    • Yula
    • Deezer Staff
    • Answer
    • July 27, 2022

    Hey @Dano2806, 

    we don’t discuss payment issues here, as this is a public forum and those are sensitive information! 

    You need to contact our Support here: 

    https://support.deezer.com/hc/en-gb/requests/new

    (She/her) add your pronouns to your signature!
    GropplerZorn
    TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement