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When ever I want to pay with my card they tell me this (

We are unable to complete your transaction.

For more information, please consult our FAQ .

 

so what is the problem?

Hey @Dano2806

we don’t discuss payment issues here, as this is a public forum and those are sensitive information! 

You need to contact our Support here: 

https://support.deezer.com/hc/en-gb/requests/new