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No activate Deezer premium at Bang & Olufsen App


Hi!

I’ve been logged in Deezer premium to use Beosound Moment thru Bang & Olufsen App.

But Deezer does not correspond to Beosound Momentum within B&O App, because of no activation Deezer Premium.

So let me know how could I solve this problem?

Hk Lee

 

Best answer by Yula

Hello @Hk Lee

Here's what you can do:

  • Log out of Deezer on all devices it might be logged in
  • Get a new password for the Deezer account via this link
  • Delete Deezer from the  B&O App app
  • Turn off your sound system device for 1-2 minutes
  • Turn it back on
  • Add Deezer to the  B&O app
  • Login with your new Deezer password
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2 replies

Yula
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  • Moderator
  • 3218 replies
  • Answer
  • March 24, 2022

Hello @Hk Lee

Here's what you can do:

  • Log out of Deezer on all devices it might be logged in
  • Get a new password for the Deezer account via this link
  • Delete Deezer from the  B&O App app
  • Turn off your sound system device for 1-2 minutes
  • Turn it back on
  • Add Deezer to the  B&O app
  • Login with your new Deezer password

  • Tiny Dancer
  • 1 reply
  • January 20, 2023

Hello,

i have the same issue and tried the suggested solution several times...butI still can't log into Deezer  via B&O App, it keeps saying that i have to activate Deezer premium, but i have Premium since 2017! Any other suggestions? Only  iPhone 12 has this Problem, iPhone 8 hasn't!


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