You have taken money for new subscription but I do not have a new subscription it saying I'm still on the free one. I just started a new one and money has been taken but no subscription given
This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link
Hi
Could you first make sure you’re signing in with the correct email address, the same one that was paid for. If that doesn’t help, please contact support who should get you sorted quickly.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.