A 50% rate increase is no joke, but the mail they sent me - a 100% rate increase (from $8, family plan in Israel, to $18), has to be a joke. It can’t be real because nobody in their right mind will stay with a service that doubled its prices, while all the competitors didn’t (Spotify, Apple and Tidal all cost $9-$10 for a family plan in Israel). Sad. So long Deezer, and thanks for all the fish.
Hi Adrian. I’m completely shocked about the e-mail I got as well. It’s a bad news e-mail disguised as a good news. It’s like “congratulation, you’re now capable of streaming in really high quality.. oh, almost forgot, and it’s now 70% more expensive. Bye!”
As much as I like having great sound quality, I didn’t ask for it, and I know everything is increasing with the economy inflation and everything, basically every company that can increase prices will try to do so, but this is a lot and not worthy. It’s more expensive than Netlix and HBO combined. And I’m really considering switching to Spotify or Tidal or whatever. I’ve been using Deezer almost since the beginning and I will really miss it, but hey… I didn’t miss it before having. I can just get something else.
I would be good having the option for a 2 profiles account, of course for a lower price than what I was paying before. €10.5 for 6 profiles is not the same as €10.5 for 2 profiles. Right now Tidal has 5 profiles for €10.5…
Bad move, Deezer...
We definitely need a duo plan for 2 people households. We are actually more, but only 2 actually use Deezer. I got a message that told me about the 70 percent increase to 17.99 €. Looks like people will leave Deezer for Tidal (Family Plan still 10.49 €) in droves.
Whst I would like to know from Deezer is that u increased the deezer family rate by a big jump however it seems the the normal premium rate stayed the same. So why is it only the deezer family having the price increase. Surely if there is a price increase and such a him as it was, that everyone should get increased and not just those on the family package. I had a family member that left my account and has their own account but I'm being charged a much higher fee with less family and his on his own hasn't increased. Be fair,,if there is an increase then all packages should be increased.
Hey @Mosslet the price increase affecte all our subscriptions, not just the family one.
Here we go again. New pricing and “enhanced benefits”. The email tells me the new price but not what the benefits are. I’m sure they are of zero interest to me….
Hi @davidh7471, I understand that nobody welcomes a price increase, but Deezer has consistently prioritized promoting the music created by artists.
In alignment with this commitment and to sustain ongoing investments in innovation, aiming to fully support artists and improve the fan experience, Deezer has made the decision to adjust its prices.
Your understanding in this matter is greatly appreciated.
As I said in my reply a year ago, after several years with Deezer, I left it when its price doubled (!). I switched to Spotify and I love it. I pay now $9.8 a month for the family plan. Just for the heck of it, I went now again to Deezer’s site and it offered me to pay $18 a month for the family plan. That’s almost double what I pay on Spotify.
I don’t understand how you think that you can get new subscribers, or keep existing ones, with double prices for almost the same service. Yes, maybe if you look very hard Deezer has some advantages, but Spotify has some advantages too. At the end, both provide exactly the same service (listen to virtually every song which exists) and exactly the same quality.
For many years, I was an avid supporter of Deezer and tried to convince anyone who would listen to try the underdog, Deezer, instead of the more popular options. But all of this went out of the window when you chose your price to be double what your competitors charge. There is no reasonable excuse for that (no, vague statements about sound quality and artist support are not reasonable excuses - your competitors also have good sound quality and support artists). I hope you guys know what you are doing with those noncompetitive prices because I sure don’t. At this point, I’m so pleased with Spotify that even if you halve your prices and Deezer will cost the same as Spotify, I won’t come back. It took me several days of work to convert my Deezer playlist to Spotify - I am sure not planning to do this again.