My Deezer account is being used by someone else

Hi 

Im having the same issue where someone else is using account which I would guess someone has hacked into as I only have this installed on one device. Changed password, uninstalled etc but problem persists can someone help????

Hello. I am having the same issue. I unlinked all the devices away from me and even tho it only plays in 1 of the 2 devices i have with me i keep getting the same error. It is getting very annoying. I have tryied everythi g but nothing helps

Hi @dannygreeny1980 @Fedor.Popovic I am sorry to hear that you are experiencing this problem.
I have checked your account and killed session in all devices where the account could be open and I also sent you a password request link to your email.
Please click on the link and enter a new password.

If the problem persists after that, just let me know 

Him @martin.madariaga1 sorry if I am not understanding but you can only play in one device and on the other one you get the error message? Are you trying to play in both at the same time?
Thanks

Hi, I've been having the same issue as everyone above! I keep finding random songs added to my favourites and a whole load of song searches I've never searched for.

Why is this happening?! Has deezer been hacked?? 

 I have the same issue and have requested to setup a new password, but no reply and this has been going for months. I keep trying to set it up but then it says that Deezer sent me a verification but never received the code.

Hi @Ninobeats @Brols I’ve done some maintenance in your account and sent you a password recovery link. Please click on the link and change your password.
If the problem persists after that, just let me know and we can take it from there.
Thanks

Thanks @Jaime. But I had already reset my password. Can you explain why this has happened? Have our accounts been hacked? Are you able to identify locations for where the accounts were being used? 

@Jaime. I have not received the link yet. maybe later on

@Ninobeats I’ve just sent another link to your email.
Please let me know.