Answered

My bill is much higher than usual

  • 19 October 2022
  • 1 reply
  • 25 views

Hello,

my default monthly bill is 50 Egyptian pounds, this month I was billed 11 USD(225 egp) , without any prior notification.

If the price hike will be the default bill then I want a refund and cancel my subscription.

thank you for the support.

 

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Best answer by Yula 19 October 2022, 14:58

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Userlevel 7
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Hello @Ahmed Al-Khoraibie, for payment issues please contact our Support here: 

https://support.deezer.com/hc/en-gb/requests/new