Answered
My account disappeard
My account disappeared, I couldn't log in, so I sent a "forgot my password" request and when I finally logged in, it was a new account and all my music and everything was gone. I've had a Premium account for a long time and it says I have a free account. Please help!!!
Best answer by Rudi
Hi there @Luis Arias
Sorry that's happened. I replied to you on another topic. You'll need to contact our support team here, and they'll be able to help 👍🏼
View originalSorry that's happened. I replied to you on another topic. You'll need to contact our support team here, and they'll be able to help 👍🏼
+9Hi there @Luis Arias
Sorry that's happened. I replied to you on another topic. You'll need to contact our support team here, and they'll be able to help 👍🏼
Sorry that's happened. I replied to you on another topic. You'll need to contact our support team here, and they'll be able to help 👍🏼
+7Hello
Please log out (Click favourites>gearwheel>log out) and login again with the email and corresponding password linked to your Deezer account.
Thanks :)
Thanks Jamie,
I appreciate your time to reply. It irritates me that there are no live agents to talk to.
Hallo my music is gone,along with mu deezer premium subscription.
It show all I have now is the free account which I never wanted
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.