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lost premium access

  • July 24, 2022
  • 2 replies
  • 29 views
S
One Hit Wonder

Lost premium access

Best answer by Alfredo.Deezer

Hello @Santion5000 

We are sorry to hear that. I can see that you pay your subscription via Apple; if you have paid already and your subscription has not been activated yet, please contact our Customer Care team attaching the receipt of the last payment made, you can find it on the App store.

Thanks :) 

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    2 replies

    GropplerZorn
    Superuser
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    Hello there @Santion5000 

    We’re going to need a little more to go on here. 

    Deezer Legend
    Alfredo.Deezer
    Community Manager
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    • Alfredo.Deezer
    • Community Manager
    • Answer
    • July 25, 2022

    Hello @Santion5000 

    We are sorry to hear that. I can see that you pay your subscription via Apple; if you have paid already and your subscription has not been activated yet, please contact our Customer Care team attaching the receipt of the last payment made, you can find it on the App store.

    Thanks :) 

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