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One Hit Wonder
Santion5000
One Hit Wonder
July 24, 2022
Answered

lost premium access

  • July 24, 2022
  • 2 replies
  • 39 views

Lost premium access

    This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link
    Best answer by Alfredo.Deezer

    Hello @Santion5000 

    We are sorry to hear that. I can see that you pay your subscription via Apple; if you have paid already and your subscription has not been activated yet, please contact our Customer Care team attaching the receipt of the last payment made, you can find it on the App store.

    Thanks :) 

    2 replies

    GropplerZorn
    Superuser
    GropplerZorn
    Superuser
    July 25, 2022

    Hello there @Santion5000 

    We’re going to need a little more to go on here. 

    Deezer Legend
      Alfredo.Deezer
      Community Manager
      Alfredo.DeezerAnswer
      Community Manager
      July 25, 2022

      Hello @Santion5000 

      We are sorry to hear that. I can see that you pay your subscription via Apple; if you have paid already and your subscription has not been activated yet, please contact our Customer Care team attaching the receipt of the last payment made, you can find it on the App store.

      Thanks :) 

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