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One Hit Wonder
Santion5000
One Hit Wonder
Jul 24, 2022 9:02 PM UTC
Answered

lost premium access

Lost premium access

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    Alfredo.Deezer
    Alfredo.DeezerAnswer
    Community Manager
    Jul 25, 2022 2:51 PM UTC

    Hello @Santion5000 

    We are sorry to hear that. I can see that you pay your subscription via Apple; if you have paid already and your subscription has not been activated yet, please contact our Customer Care team attaching the receipt of the last payment made, you can find it on the App store.

    Thanks :) 

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    2 replies

    GropplerZorn
    Superuser
    GropplerZorn
    Superuser
    Jul 25, 2022 5:48 AM UTC

    Hello there @Santion5000 

    We’re going to need a little more to go on here. 

    Deezer Legend
      Alfredo.Deezer
      Community Manager
      Alfredo.DeezerAnswer
      Community Manager
      Jul 25, 2022 2:51 PM UTC

      Hello @Santion5000 

      We are sorry to hear that. I can see that you pay your subscription via Apple; if you have paid already and your subscription has not been activated yet, please contact our Customer Care team attaching the receipt of the last payment made, you can find it on the App store.

      Thanks :) 

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