Lost my favourites and my subscribtion

  • 15 April 2023
  • 1 reply

Hi, my Deezer account was disconnected without my doing, when I reconnected myself, my subscribtion was gone and my account reset even though I used the right email adress, for the information, my subscribtion was linked with my phone network provider 


Best answer by GropplerZorn 15 April 2023, 16:46

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Userlevel 7
Badge +17

hey @ryandu64 

just about everyone here is a fellow subscriber such as yourself, and therefore do not have access to your account. I suggest that you contact deezer support so that they can sort it out for you.