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One Hit Wonder
Amrie
One Hit Wonder
September 10, 2022
Answered

issues with my account

  • September 10, 2022
  • 1 reply
  • 36 views

I had a premium account a while ago but for some reason it kicked me out and when I tried to log back in it gave me a new account but you guys are still taking money from me even though I am not using the paid for version anymore.

 

I would like my account back please or to cancel my subscription

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Best answer by

Hey @Amrie 

You probably accidentally created another account and are now logged into the wrong one. If logging out and logging in with the original credentials no longer works, your path leads directly to support.
Please start a ticket here:
→ https://support.deezer.com/hc/requests/new

1 reply

Anonymous
Answer
September 10, 2022

Hey @Amrie 

You probably accidentally created another account and are now logged into the wrong one. If logging out and logging in with the original credentials no longer works, your path leads directly to support.
Please start a ticket here:
→ https://support.deezer.com/hc/requests/new

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