I have subscribed to the plan of £14.99 a month.
but. It isn’t not letting me download anything.
Answered
issue
Best answer by awesomemac
Hi
Can you please check the following:
- Are you using the correct email address?
- Can you check in your account if a subscription is active?
I don’t know what you use, Android, iOS or the app?
+14- Deezer Legend
- 5083 replies
Hi
How you meant you can’t download anything ?
You can download on Deezer desktop app and on phones .
All downloaded music is in your Deezer app in downloads .
I can’t download. I subscribed today to the £15 plan. But I can only favourite. There’s no option to download or listen offline.
+6- Deezer Legend
- 1643 replies
- Answer
Hi
Can you please check the following:
- Are you using the correct email address?
- Can you check in your account if a subscription is active?
I don’t know what you use, Android, iOS or the app?
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