include
Answered

io ho l abbonamento di deezer

  • 25 June 2023
  • 1 reply
  • 18 views

Sono entrata nel app di Deezer dove ho l abbonamento e mi ha buttato fuori e dice che ho Deezer free na se vado su Google play risulta l abbonamento di Deezer con il rinnovo successivo a luglio come devo fare?

icon

Best answer by Leonídia.Deezer 26 June 2023, 11:14

View original

This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link

1 reply

Userlevel 7
Badge +5

 Hi @Michela Rasura, I checked your Deezer account and in fact it is Free,
Since there was a payment via Google, please contact our support here and send them the transaction that contains the GPA or GGL reference. To access this information, you need to access your Google payments.

To view the purchase receipt along with the GPA code, follow the steps below:
 
-Go to Google Pay and sign in with your account (if required).
-Tap Menu Menu and tap Activity.
-In the list, find the purchase you want a receipt for.
-Tap purchase. The receipt will be shown on the screen, and the GPA code can be found in the "Transaction code" section.