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Answered

incorrect price of Deezer

  • June 27, 2023
  • 1 reply
  • 58 views
D
Runaway Baby

why price is 11$ for me? if I am from Ukraine where it cost 6.50

And for the last months I am living in Thailand where it is 4$/month?

Best answer by Leonídia.Deezer

Hi @dimadsky, looking on the system I found one account, where back in 2022 you were charged in Euros as country default was Ukraine and in February this year one attempt of payment was refused coming from Thailand using GGL payment due to conflict of countries.
Indeed been in Thailand you will be charge in USD as that is the default currency there.
If you need further help, please contact our Customer Support here.

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    Leonídia.Deezer
    Alien SuperStar
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    Hi @dimadsky, looking on the system I found one account, where back in 2022 you were charged in Euros as country default was Ukraine and in February this year one attempt of payment was refused coming from Thailand using GGL payment due to conflict of countries.
    Indeed been in Thailand you will be charge in USD as that is the default currency there.
    If you need further help, please contact our Customer Support here.

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