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One Hit Wonder
dimadsky
One Hit Wonder
June 27, 2023
Answered

incorrect price of Deezer

  • June 27, 2023
  • 1 reply
  • 76 views

why price is 11$ for me? if I am from Ukraine where it cost 6.50

And for the last months I am living in Thailand where it is 4$/month?

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    Best answer by Leonídia.Deezer

    Hi @dimadsky, looking on the system I found one account, where back in 2022 you were charged in Euros as country default was Ukraine and in February this year one attempt of payment was refused coming from Thailand using GGL payment due to conflict of countries.
    Indeed been in Thailand you will be charge in USD as that is the default currency there.
    If you need further help, please contact our Customer Support here.

    1 reply

    Leonídia.Deezer
    Community Manager
    Leonídia.DeezerAnswer
    Community Manager
    June 28, 2023

    Hi @dimadsky, looking on the system I found one account, where back in 2022 you were charged in Euros as country default was Ukraine and in February this year one attempt of payment was refused coming from Thailand using GGL payment due to conflict of countries.
    Indeed been in Thailand you will be charge in USD as that is the default currency there.
    If you need further help, please contact our Customer Support here.

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