i paid but its still asking me to pay

  • 11 October 2022
  • 2 replies
  • 11 views

Hello 

i Paid  for my deezzer but it’s still asking me to pay 

xxxxxxx@gmail.com this is the that used to login 


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2 replies

Userlevel 6
Badge +6

Hi @Shareez 

Please wait for a Deezer manager to see your query.  They should be able to check if your payment has been received, and if so will fix the issue.  Best wishes.

P.S. May I recommend editing your post to remove your email address, as this is a public forum and giving out your address could be a security risk. The moderators will know your log-in details without the need to include them.

Best wishes.

Userlevel 7
Badge +7

Hello @Shareez please contact our Deezer Support Team and provide a copy of the payment and one of our agents will be able to help.
Thanks :)