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Answered

I have a payment problem

D
Runaway Baby

I just found out today my account is paying you through paypal, i haven't used it in 3 months so can you refund me

Best answer by Jaime.Deezer

Hi @Dasdragon please get in touch with our Deezer Support Team and one of our agents will check your account in the system and proceed with any refund if you are eligible.
Thanks

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3 replies

Jaime.Deezer
Community Manager
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  • Jaime.Deezer
  • Community Manager
  • 5255 replies
  • Answer
  • March 17, 2023

Hi @Dasdragon please get in touch with our Deezer Support Team and one of our agents will check your account in the system and proceed with any refund if you are eligible.
Thanks

T
Tiny Dancer

I still have been able to pay my bill I sent you a message to take it off the card that's on file and I am yet still not able to pay my bill 

GropplerZorn
Deezer Legend
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  • GropplerZornDeezer Legend
  • Deezer Legend
  • 1147 replies
  • April 14, 2023
Tracy Ravenell wrote:

I still have been able to pay my bill I sent you a message to take it off the card that's on file and I am yet still not able to pay my bill 

hey @Tracy Ravenell 

Most of us here on the forum are fellow suscribers and don’t have access to your account. I would suggest you get in touch with the Deezer Support Team and a rep will check your account in the system and proceed with any refund if you are eligible.
 

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