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how do i get my account back on the family plan

  • 20 June 2024
  • 1 reply
  • 30 views

So my husband pays for the family account which we have had for years, for some reason the payment hadn’t been taken and we didn’t notice. However I went into it and it came up saying it was a free account and to keep my playlists to follow these steps, which basically took me off the family plan and is now set up as a free account. My husband sorted out the plan but I’m now off it and don’t know how to get it back on to the account without setting up a whole new playlist.

1 reply

Userlevel 7
Badge +17

hey there @Boiteux 

everything is here on the family plan Help Page: https://support.deezer.com/hc/en-gb/articles/115002459285-Deezer-Family

 

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