One Hit Wonder

Answered

How do I change the country of my Deezer subscription?

Forum|Forum|7 years ago
January 3, 2019
132 replies
13583 views

Hello! How can i change my country? I don't want see music that recommended for my country

Best answer by Pia.Deezer

Hello @sampasquier Happy New Year :slight_smile:

I just checked your Deezer Family and I was able to see that your subscription was started whilst being in Norway, which is why you are getting charged in this currency. To change the country settings, please cancel your current subscription:

Please take a PC or Mac (not mobile phone or tablet) » open internet browser Chromecast, Firefox or Safari » log into your Deezer account » click on your profile in the top right corner » click on account settings » My information tab » Manage my subscription » click on Cancel subscription

Once your Deezer account reverts to the Deezer Free version on 15/01/2020, you can activate a new subscription on the same Deezer account whilst being in Switzerland. You will then have access to the Deezer Switzerland music library and will get charged with the corresponding currency.

Please also bear in mind that you need to use a local payment method (payment method issued in the default country).

Please let me know if you need any further help.

S

Socmileurista

Roadie

Hello,
I created my acount while I was living in France. Actually I'm not in France anymore, but in Spain. I would like to change the country assigned to my subscription but I didn't find where I can do it. Some help please?
Thanks!

Noam Asulin

Bezi since 2017

Hi
Just wait for the current payment period to over so your account will be on free mode . Then renew your subscription and it will recognize your new location

(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !

R

Rebbitt123

Roadie

So, I purchased Deezer while on holiday in the states. I live in the U.K. and am happy the subscription is in dollars not pounds as is a little cheaper but all playlists and recommendations are U.S. any way of changing ?

Max_x57

Hitmaker

use fake location or vpn

New to Deezer but in love with it

Anja

Deezer Staff

@Rebbitt123 Please note that the catalogues are different from country to country. In order to get the UK catalogue you need to cancel the current subscription and wait for it to end. Afterwards you need to subscribe from the Uk and the account country will automatically change to UK. So will the catalogue 🙂

T

Thiago Ferreira

Roadie

I’m on holidays in europe but my Deezer has change the country for an European country and I’d like to change back for Brazil. Is it possible? Thank you, Thiago.

Ana.

Ultimate Superstar

I’m on holidays in europe but my Deezer has change the country for an European country and I’d like to change back for Brazil. Is it possible? Thank you, Thiago.

Hey Thiago, you subscribed while in Ireland, right? It's not possible to automatically change that so you would need to cancel that subscription and then resubscribe when you're back in Brazil :)

P.S: We have a portuguese forum, for the next time you have a question ✌️🇧🇷

S

Samuel.Velasco

Roadie

But, As I understood If I cancel my subscription I will lose all my playlists and saved albuns, right?

Rafael.

Ultimate Superstar

But, As I understood If I cancel my subscription I will lose all my playlists and saved albuns, right?

you won't 🙂 all contents will be there if you cancel the subscription.

J

john03

Roadie

How do I change the country I’m in on Deezer? On my home page it comes up with suggestions of French music from when I went to Canada last year when I logged on. Ever since then it has not changed back to uk. How do I do this? I’ve tried logging off then back on but that’s all.

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