include
Answered

How can I delete my Deezer account?



Show first post

435 replies

Userlevel 7
Badge +7

Hi @tyboo95 @guhaj please contact our Deezer Support Team and one of our agents will help you to delete the account and personal data from the system.

Thanks :)

Going to the deezer website doesn't work, the website only offers deezer plans. There is no way to delete on the deezer website. Nor is there an option on the app. Why make it so hard to delete? What the hell is wrong with these companies?

I want to delete my deezer account. The website is only redirecting to deezer.com/us/offers

Can you please make it simple to delete a user account? Why not make it possible in the app?

 

Userlevel 7
Badge +6

I want to delete my deezer account. The website is only redirecting to deezer.com/us/offers

Can you please make it simple to delete a user account? Why not make it possible in the app?

 

You need to be logged in to access the account link and delete button.

 DELETE my Account 

Userlevel 7
Badge +6

 DELETE my Account 

Hello.

You can delete your account yourself. Make sure logged in to account on web app.

Web app you can reach only computer. Log in, go account settings and hit that delete button.

I am sorry to see you go, let me know if you have problems you are leaving.

Problems are created to be fixed! No need to go after that.

Hi hpguru,

The option to delete de account is not accessible in either web page or the android app. In fact, there is no visible way to access the account. I get redirected to select a subscription...there is no visible way out of that page. All roads lead to... subscription, which I've just canceled. 

 

Userlevel 7
Badge +6

Send them request or open Chat if available.

Already did so, thanks! 

Same here, can't delete account, the link just redirects me to https://www.deezer.com/us ? 

I'm logged in as I cannot write this message if not, 

Userlevel 7
Badge +7

@fester112 please contact our Deezer Support Team and one of our agents will help you with that. :relaxed:

Hi, I want to delete my account since I created another one since. I tried to delete by clicking the necessary button ; this said I would receive an email to validate. I haven’t received the email (it’s the correct address, I checked). I tried again. Still no email. Please help me fix this or delete my account directly for me. Thanks

Userlevel 7
Badge +7

Hi @Heather_UK if you have not received the confirmation email, please contact our Deezer Support Team and they will help you to delete the account.
Thanks :)

Hello,

I am logged into my account, I followed what you said and I cannot delete my account.

I will change all my information so your company does not have access to my information anymore.

Delete. My. Account. 

Userlevel 7
Badge +7

Hi@NaerLotus I would love to do it for you, but this request needs to be done via our Deezer Support Team
Thanks :)

Hi , please I would like to delete my Deezer account and I don’t know how , can I get some help?

Userlevel 7
Badge +7

Hey @Hafsa elm please get in touch with our Deezer Support Team and one of our agents will be able to help.
Thanks :)

I've been trying to delete my deezer account but it is not working. If you can delete me account remotely i'll apprrciate it.

Userlevel 7
Badge +7

Hi @Idc please get in touch with our Deezer Support Team and one of our agents will help you to delete the account.

Thanks :)

Будьте добры, удалите мой аккаунт

Userlevel 7
Badge +7

@HungryOleg  Please follow the instructions above in this page or contact our Deezer Support Team in order to delete your Deezer account.
Thanks :)

Please make sure to delete my google email account right now

Userlevel 7
Badge +7

Hi @GospelGirl1 please contact our Deezer Support Team and one of our agents will be able to help and guarantee that the account has been deleted.
Thanks :)

Hello, I'd like to delete my Deezer account since I don't use the app anymore, but I don't know how to. 

Userlevel 7
Badge +7

Hi @Anxious User please contact our Deezer Support Team and one of our agents will delete the account for you.
Thanks :relaxed:

Reply