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One Hit Wonder
bkotnik9
One Hit Wonder
Oct 1, 2022 6:17 PM UTC
Answered

HIFI

My subscription plan is Deezer Premium and if I understand correctly HIFI audio quality should be now included. Unfortunately I can not see it in the audio settings. Why is that? Thank you for the answer.

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Answer
Oct 2, 2022 8:20 AM UTC

Hey @bkotnik9 

When was your last payment? If you've just paid for the next month, it's possible that you won't get HiFi until the next payment.

Example:
The new subscriptions including HiFi are valid from September 29th, but your payday is September 28th. -> You will receive HiFi as part of the payment on October 28th

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2 replies

Anonymous
Answer
Oct 2, 2022 8:20 AM UTC

Hey @bkotnik9 

When was your last payment? If you've just paid for the next month, it's possible that you won't get HiFi until the next payment.

Example:
The new subscriptions including HiFi are valid from September 29th, but your payday is September 28th. -> You will receive HiFi as part of the payment on October 28th

One Hit Wonder
bkotnik9Author
One Hit Wonder
Oct 2, 2022 1:38 PM UTC

Ahaa, OK. My last payment was on 13th of September. I understand. Thank you dee_dirk for explaining. Have a nice day :)

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