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help please wrong account signed up for family

  • 13 September 2023
  • 2 replies
  • 30 views

I have signed up the wrong deezer account 😞 mo ey has already come out so I can't cancel this now, does anyone know if it can be swapped over the thr right account? Fingers crossed. 

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Best answer by Nina Nebo 13 September 2023, 15:32

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Userlevel 7
Badge +12

Hi @sam1987 !

If I understand you very well ,you was signed in Deezer Family with wrong account !?

Every Deezer Family must have Admin who can manage Family members and can add or remove an independent account from your Family .

here is helpful links

How to manage your Family members

These articles will help you set up and manage your Family members:

Userlevel 7
Badge +7

@sam1987 please contact our Deezer Support Team as soon as possible and one of our agents will be able to help.
Let us know how it goes.
Thanks :)