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Answered

help please wrong account signed up for family

  • September 13, 2023
  • 2 replies
  • 46 views

I have signed up the wrong deezer account 😞 mo ey has already come out so I can't cancel this now, does anyone know if it can be swapped over the thr right account? Fingers crossed. 

Best answer by Nina Nebo

Hi @sam1987 !

If I understand you very well ,you was signed in Deezer Family with wrong account !?

Every Deezer Family must have Admin who can manage Family members and can add or remove an independent account from your Family .

here is helpful links

How to manage your Family members

These articles will help you set up and manage your Family members:

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2 replies

Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 5077 replies
  • Answer
  • September 13, 2023

Hi @sam1987 !

If I understand you very well ,you was signed in Deezer Family with wrong account !?

Every Deezer Family must have Admin who can manage Family members and can add or remove an independent account from your Family .

here is helpful links

How to manage your Family members

These articles will help you set up and manage your Family members:


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5255 replies
  • September 14, 2023

@sam1987 please contact our Deezer Support Team as soon as possible and one of our agents will be able to help.
Let us know how it goes.
Thanks :)