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One Hit Wonder
sam1987
One Hit Wonder
September 13, 2023
Answered

help please wrong account signed up for family

  • September 13, 2023
  • 2 replies
  • 65 views

I have signed up the wrong deezer account 😞 mo ey has already come out so I can't cancel this now, does anyone know if it can be swapped over the thr right account? Fingers crossed. 

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      Best answer by Nina Nebo

      Hi @sam1987 !

      If I understand you very well ,you was signed in Deezer Family with wrong account !?

      Every Deezer Family must have Admin who can manage Family members and can add or remove an independent account from your Family .

      here is helpful links

      How to manage your Family members

      These articles will help you set up and manage your Family members:

      2 replies

      Nina Nebo
      Superuser
      Nina NeboAnswer
      Superuser
      September 13, 2023

      Hi @sam1987 !

      If I understand you very well ,you was signed in Deezer Family with wrong account !?

      Every Deezer Family must have Admin who can manage Family members and can add or remove an independent account from your Family .

      here is helpful links

      How to manage your Family members

      These articles will help you set up and manage your Family members:

      💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
        Jaime.Deezer
        Community Manager
        Jaime.Deezer
        Community Manager
        September 14, 2023

        @sam1987 please contact our Deezer Support Team as soon as possible and one of our agents will be able to help.
        Let us know how it goes.
        Thanks :)

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