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LookPe
Guitar Hero
Nov 22, 2021 11:58 AM UTC
Answered

Flac on Family subscription.

Hi, I’m pretty sure that on email which I get few weeks ago was that from today I will get FLAC quality, in settings the best one is HQ only 🤷🏼‍♂️

Answer
Nov 22, 2021 3:35 PM UTC

Hey @LookPe 

In the UK, the subscriptions will be switched from today. But only when the payment is made for the next month. On which day will the amount usually debited from you?

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8 replies

Anonymous
Answer
Nov 22, 2021 3:35 PM UTC

Hey @LookPe 

In the UK, the subscriptions will be switched from today. But only when the payment is made for the next month. On which day will the amount usually debited from you?

    Guitar Hero
    LookPeAuthor
    Guitar Hero
    Nov 22, 2021 6:29 PM UTC

    Hi , 20th November 😉

      Anonymous
      Nov 22, 2021 6:31 PM UTC

      @LookPe 

      Understood. Then your subscription will be changed on December 20th.

        Guitar Hero
        LookPeAuthor
        Guitar Hero
        Nov 22, 2021 6:35 PM UTC

        Oh no 🥴 😢

        Thanks @dee_dirk 👍🏻

          Anonymous
          Nov 22, 2021 6:37 PM UTC

          @LookPe 

          It's annoying for you that you paid for your previous subscription shortly before the general changeover. :disappointed_relieved:

          Just in time for Christmas, however, you will get your HiFi. :santa::wink:

            Guitar Hero
            LookPeAuthor
            Guitar Hero
            Nov 22, 2021 7:20 PM UTC

            Yea, 24 Dec it’s my birthday 😂👍🏻

              Guitar Hero
              Abigail Temple
              Guitar Hero
              Jun 21, 2022 2:39 AM UTC

              FLAC quality has only been available on HiFi subscriptions.  Family subscription is Premiere. 

              Jaime.Deezer
              Community Manager
              Jaime.Deezer
              Community Manager
              Jun 21, 2022 9:02 AM UTC

              Hi @Abigail Temple that is the case in your country at the moment.
              As soon as that changes you will receive the official communication.
              Thanks for your patience

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