doubling the subscription family

Forum|Forum|3 years ago
November 15, 2022
34 replies
626 views

Hi!

I see this price increase unacceptable. Just because you introduced HiFi quality, you will double subscription for Family package.
There is no other choice? If this is true, I'll have to cancel my subscription.

Waiting for a feedback.

Thank you!

This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link

Best answer by Johnathan.Deezer

Hello @kolma!

As a challenger, Deezer needs to adjust quickly to make sure that we can continue to compete with global giants. That’s why we have taken the decision to make HiFi (FLAC quality) part of all our subscriptions. It means we had to change the price point to reflect the value we provide, as well as the standards in the country.

We don’t have other option at the moment, but you are receiving a better song quality, no worries.

Let me know if you have any other questions.
💡 For all information on Deezer: dzr.fm/FAQ

Show previous replies

P

Pacmaga

Guitar Hero

Hello @kolma!

As a challenger, Deezer needs to adjust quickly to make sure that we can continue to compete with global giants. That’s why we have taken the decision to make HiFi (FLAC quality) part of all our subscriptions. It means we had to change the price point to reflect the value we provide, as well as the standards in the country.

We don’t have other option at the moment, but you are receiving a better song quality, no worries.

Let me know if you have any other questions.
💡 For all information on Deezer: dzr.fm/FAQ

But who told you that everybody wants to have the HiFi quality and pay almost double? Most of the people cannot tell the difference and/or don’t have any suitable equipment for uncompressed music. Majority of today’s folks anyway transmit the music via Bluetooth that compresses the signal, play it on mono (or omni-directional) speaker. It even creates higher costs for Deezer because of the increased bandwidth. This quality hike really does not have sense at all. Please at least admit you just need to increase the prices, i.e. revenue, i.e. profit - simple as that!

L

Leandro Ribeiro

Guitar Hero

Same here. From 10.49€ to 17.99€. That’s an insane rise in price and would render Deezer the most expensive service I have by a large margin.

Where I live (Portugal) Deezer is also the most expensive music service by far! Including Tidal, Amazon, etc.

I do love Deezer, but I’m out.

I

icefront

Guitar Hero

...

As a challenger, Deezer needs to adjust quickly to make sure that we can continue to compete with global giants. That’s why we have taken the decision to make HiFi (FLAC quality) part of all our subscriptions. It means we had to change the price point to reflect the value we provide, as well as the standards in the country.

For me the subscription was 4.99 and has been raised to 10.99

Therefore I immediately cancelled my subscription and went to Tidal. The key points of a 4 USD subscriptions fee are

HiFi Sound Quality Up to 1411 kbps

90M+ songs and 450K+ videos

So, Deezer, your management failed here. Double the price and offer almost nothing – typical management team who wants to show numbers quickly…

Fail no. 1. – Head in the sand, not knowing what the competition has.

Fail no. 2. – NetFlix has VIDEO and 4 DEVICES for 12€. Deezer, for 11€ offers 1 device and offers no other possibility, for example to opt-out from the so called HiFi.

M

maobb7

Guitar Hero

In my country the price increase got tripled due to currency conversion rate, just cancelled my 5 year Hifi subscription now. I switch over to Deezer from Spotify years ago due to affordability but now I am ending it and will go find other streaming platforms instead, the price is just too much for me..

Sign up

Login to the community