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Hitmaker
Nataliia
Hitmaker
Oct 18, 2022 11:10 AM UTC
Answered

Deezer Ukraine

I am from Ukraine  and used Deezer Ukraine, then switched to the free version.  I live temporarily in Egypt so the free version was banned for me recently.  Can I use the free version? Thank you 

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    NataliiaAnswer
    Hitmaker
    Oct 19, 2022 1:36 PM UTC

    Thanks for the answer.  They replied that I cannot use the discount while in Egypt.  This is strange.  If I only used a computer, how can they understand what territory I am in

    Hey @Nataliia, unfortunately Deezer is free only from Ukraine. :( 

    But try contacting our Costumer Care here. Maybe there is another solution for your account? 

     

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    3 replies

    Yula
    Deezer Staff
    Yula
    Deezer Staff
    Oct 19, 2022 12:15 PM UTC

    Hey @Nataliia, unfortunately Deezer is free only from Ukraine. :( 

    But try contacting our Costumer Care here. Maybe there is another solution for your account? 

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    Hitmaker
    NataliiaAuthorAnswer
    Hitmaker
    Oct 19, 2022 1:36 PM UTC

    Thanks for the answer.  They replied that I cannot use the discount while in Egypt.  This is strange.  If I only used a computer, how can they understand what territory I am in

    Hey @Nataliia, unfortunately Deezer is free only from Ukraine. :( 

    But try contacting our Costumer Care here. Maybe there is another solution for your account? 

     

    Jaime.Deezer
    Community Manager
    Jaime.Deezer
    Community Manager
    Oct 21, 2022 9:14 AM UTC

    @Nataliia Geographic location is based on the IP address. 
     

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