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One Hit Wonder
Aug 14, 2022 3:01 PM UTC
Answered

Deezer premium

Mijn Account is op Free gezet omdat volgens bankgegevens niet betaald is. Ik heb 10 dagen geleden extra betaald, maar nog steeds heb ik een free account. Hoe krijg ik mijn premium terug?

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    Superschlumpf
    Deezer "Sonos Master" Legend
    Aug 14, 2022 7:52 PM UTC

    @dianakoree 

    Hi…

    Maybe you paid for another account that you have created by mistake. Can you see your latest payment in the account settings? 
    However for payment issues you have to contact the support team by request or live chat. They will help you…

    https://support.deezer.com/hc/en-gb/requests/new
     

    [he/him] Deezer is music, but Deezer and Sonos is party !

    3 replies

    Superschlumpf
    Superuser
    Deezer "Sonos Master" Legend
    Aug 14, 2022 7:52 PM UTC

    @dianakoree 

    Hi…

    Maybe you paid for another account that you have created by mistake. Can you see your latest payment in the account settings? 
    However for payment issues you have to contact the support team by request or live chat. They will help you…

    https://support.deezer.com/hc/en-gb/requests/new
     

    [he/him] Deezer is music, but Deezer and Sonos is party !
    Roadie
    Aug 22, 2022 9:23 AM UTC

    Ik heb premium genomen maar krijg nog steeds reclame 

    Roadie
    Aug 22, 2022 9:24 AM UTC

    Word er moet goed van moet geregeld worden toch anders ga ik naar een andere