Deezer hifi family turkey

Forum|Forum|4 years ago
March 19, 2022
5 replies
527 views

Hi, I have a deezer family subscription And would like to upgrade to a hifi one. However this option is no longer available to me, yet it was when i subscribed to a family plad. Is hifi included to family plan and it would appear on next billing cycle or what?

hifi family

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Best answer by Yula

Hello @andruhan, we are integrating Hifi uality into all our subscriptions, which is why you don’t see the option to upgrade.

Your Family will upgrade automatically to Hifi Family from the 19th of april.

YulaAnswer

Deezer Staff

Hello @andruhan, we are integrating Hifi uality into all our subscriptions, which is why you don’t see the option to upgrade.

Your Family will upgrade automatically to Hifi Family from the 19th of april.

(She/her) add your pronouns to your signature!

A

andruhanAuthor

One Hit Wonder

Hello @andruhan, we are integrating Hifi uality into all our subscriptions, which is why you don’t see the option to upgrade.

Your Family will upgrade automatically to Hifi Family from the 19th of april.

Do i need to wait for a next billing cycle? Hifi quality is still not available...

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Anonymous

Hey @andruhan

Yes. The conversion will take place during the next billing cycle.

A

andruhanAuthor

One Hit Wonder

Hey @andruhan

Yes. The conversion will take place during the next billing cycle.

Hi, still no Hi-Fi available. It’s a pity to wait so long for this :(

Jaime.Deezer

Community Manager

Hello @andruhan please get in touch with our Deezer Support Team and one of our agents will check your account in the system and be able to let you know why HiFi has not been activated in your Family subscription yet.
Thanks

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