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Answered

Charged to my credit card even when I froze the account

  • 6 July 2022
  • 1 reply
  • 39 views
J
Rank

I lost my CC on June 29 and immediately froze my account. No payments should be made, but the payment went through anyways. I could not cancel the subscription during this time because my card frozen. Is it possible to get a refund? 

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Best answer by Zayn-T 6 July 2022, 10:11

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Zayn-T
Rank
Userlevel 6

Hi @Jon Liang 

With things like this, you would need to contact support. 

 

Hope this helps. 

He/him. EDM, Dance, Hardstyle, techno & trance fan using iPhone 14pm, Mac M2 & Apple TV .
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