Answer

Charged to my credit card even when I froze the account

Forum|Forum|3 years ago
July 6, 2022
1 reply
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Jon Liang
One Hit Wonder

I lost my CC on June 29 and immediately froze my account. No payments should be made, but the payment went through anyways. I could not cancel the subscription during this time because my card frozen. Is it possible to get a refund?

Best answer by Zayn-T

Hi @Jon Liang

With things like this, you would need to contact support.

Hope this helps.

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