Answered

Charged for premium when I have free trial

  • 21 October 2022
  • 1 reply
  • 86 views

Hi

I am not currently enjoying the premium service, I have free service and I just for charged on my credit card account for premium

I tried the premium for one month and I canceled before ending

I feel scammed now I have to report the charge and bank asks me to cancel my credit card which I have to pay for a new one

Makes me feel this deezer services ARE NOT RELIABLE TO TRUST 

icon

Best answer by Yula 27 October 2022, 16:03

View original

This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link

1 reply

Userlevel 7
Badge +10

Hello @Emi Vidal, if you cancelled and you still were charged you are 100% eligible for a refund. 

Please contact our Costumer Care here!Â