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One Hit Wonder
Jul 21, 2022 10:42 AM UTC
Answered

charge twice for reactivate my account

I just reactivated my Deezer account and I was charged twice for the same operation. 

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Jaime.Deezer
Community Manager
Jul 22, 2022 3:19 PM UTC

Hi @Simonidk I am sorry to hear that. 
Please contact our Deezer Support Team and one of our agents will be able to help and sort it for you.
Thanks and apologies for the inconvenience

1 reply

Jaime.Deezer
Community Manager
Community Manager
Jul 22, 2022 3:19 PM UTC

Hi @Simonidk I am sorry to hear that. 
Please contact our Deezer Support Team and one of our agents will be able to help and sort it for you.
Thanks and apologies for the inconvenience