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charge twice for reactivate my account

  • July 21, 2022
  • 1 reply
  • 22 views
S
One Hit Wonder

I just reactivated my Deezer account and I was charged twice for the same operation. 

Best answer by Jaime.Deezer

Hi @Simonidk I am sorry to hear that. 
Please contact our Deezer Support Team and one of our agents will be able to help and sort it for you.
Thanks and apologies for the inconvenience

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1 reply

Jaime.Deezer
Community Manager
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  • Jaime.Deezer
  • Community Manager
  • Answer
  • July 22, 2022

Hi @Simonidk I am sorry to hear that. 
Please contact our Deezer Support Team and one of our agents will be able to help and sort it for you.
Thanks and apologies for the inconvenience

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