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One Hit Wonder
October 15, 2024
Answered

Change bank account number

  • October 15, 2024
  • 3 replies
  • 76 views

Is there a way to change the bank account number without canceling my subscription first? Thank you! 

Best answer by Nina Nebo

 

Hi @lore.ver.elst !

You need to cancel your current subscription only if you moved to a new country .
In your case you only need change your payments details .

In link below will explain how to change your payment details .

https://support.deezer.com/hc/en-gb/articles/214349045-Manage-Your-Deezer-Subscription-Payments

 

or contact Deezer Support / chat

https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000057829

3 replies

Nina Nebo
Superuser
Nina NeboAnswer
Superuser
October 15, 2024

 

Hi @lore.ver.elst !

You need to cancel your current subscription only if you moved to a new country .
In your case you only need change your payments details .

In link below will explain how to change your payment details .

https://support.deezer.com/hc/en-gb/articles/214349045-Manage-Your-Deezer-Subscription-Payments

 

or contact Deezer Support / chat

https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000057829

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
One Hit Wonder
October 15, 2024

Thank you. However I'm unable to change my payment details. Not on the app and not on the desktop site. There is no button to click. 

Jaime.Deezer
Community Manager
Community Manager
October 16, 2024

Did you contact our Deezer Support Team already? Our agents will be able to check your account and help.
Thanks