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Answered

Change bank account number

  • October 15, 2024
  • 3 replies
  • 42 views

Is there a way to change the bank account number without canceling my subscription first? Thank you! 

Best answer by Nina Nebo

 

Hi @lore.ver.elst !

You need to cancel your current subscription only if you moved to a new country .
In your case you only need change your payments details .

In link below will explain how to change your payment details .

https://support.deezer.com/hc/en-gb/articles/214349045-Manage-Your-Deezer-Subscription-Payments

 

or contact Deezer Support / chat

https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000057829

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3 replies

Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 5096 replies
  • Answer
  • October 15, 2024

 

Hi @lore.ver.elst !

You need to cancel your current subscription only if you moved to a new country .
In your case you only need change your payments details .

In link below will explain how to change your payment details .

https://support.deezer.com/hc/en-gb/articles/214349045-Manage-Your-Deezer-Subscription-Payments

 

or contact Deezer Support / chat

https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000057829


  • Author
  • Runaway Baby
  • 1 reply
  • October 15, 2024

Thank you. However I'm unable to change my payment details. Not on the app and not on the desktop site. There is no button to click. 


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5248 replies
  • October 16, 2024

Did you contact our Deezer Support Team already? Our agents will be able to check your account and help.
Thanks


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