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Answered

cannot cancel my subscription

  • May 7, 2022
  • 1 reply
  • 65 views

Logged into deezer account says i am in the plan that is free but i seen my bank statements and i am getting charged monthly 14.99

Best answer by Jaime.Deezer

@juanluna3rd I am sorry to hear that. 
Please contact our Deezer Support Team and one of our agents will check in the system and help you with the cancellation.
Thanks 

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1 reply

Jaime.Deezer
Community Manager
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  • Community Manager
  • 5254 replies
  • Answer
  • May 8, 2022

@juanluna3rd I am sorry to hear that. 
Please contact our Deezer Support Team and one of our agents will check in the system and help you with the cancellation.
Thanks