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juanluna3rd
One Hit Wonder
May 7, 2022 3:10 AM UTC
Answered

cannot cancel my subscription

Logged into deezer account says i am in the plan that is free but i seen my bank statements and i am getting charged monthly 14.99

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    Jaime.Deezer
    Jaime.DeezerAnswer
    Community Manager
    May 8, 2022 2:01 PM UTC

    @juanluna3rd I am sorry to hear that. 
    Please contact our Deezer Support Team and one of our agents will check in the system and help you with the cancellation.
    Thanks 

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    1 reply

    Jaime.Deezer
    Community Manager
    Jaime.DeezerAnswer
    Community Manager
    May 8, 2022 2:01 PM UTC

    @juanluna3rd I am sorry to hear that. 
    Please contact our Deezer Support Team and one of our agents will check in the system and help you with the cancellation.
    Thanks 

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