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Please advise how I cancel my subsciption, I didnt join using IOS or android?

Hey @Ally CatĀ 

You only had to look at the FAQ once and you would have found this:

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HiĀ 

Ā 

It reflects on your system that I dont have an account yet you are deducting a premium from my bank account every month.

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Please remove it from my account.

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tx

Alison


@Ally CatĀ please contactĀ our Deezer Support TeamĀ and provide a copy of the payment and one of our agents will be able to help with your request.
Apologies for the inconvenience


HiĀ 

Ā 

There is no straightforward way to contact Deezer support?Ā  do I have to log in via facebook or twitter?Ā  Is there not an email address?

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this is the most frustrating company to deal with.

Ā 

tx

Alison


@Ally CatĀ 

Just start a suport ticket atĀ https://support.deezer.com/hc/requests/new