Skip to main content
Answered

can’t recover my premium

  • February 12, 2023
  • 1 reply
  • 18 views

Hi - I was a deezer user a while ago and stopped it for a few months. I am trying to recover my account created in Mexico (I paid with my mexican CC) but the aystem brings my account to Europe and ask me to pay in euros. Can you help?

Best answer by Johnathan.Deezer

Hi @Oscar Villarreal

Sorry about it. Please make sure you are not using any VPN, for example.🕵🏼

On that case, it’s better to contact our Customer Care Team, they can check your account and help you with that. 👌🏽

Take care.

View original
Did this topic help you find an answer to your question?
This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link

1 reply

Johnathan.Deezer
Forum|alt.badge.img+6

Hi @Oscar Villarreal

Sorry about it. Please make sure you are not using any VPN, for example.🕵🏼

On that case, it’s better to contact our Customer Care Team, they can check your account and help you with that. 👌🏽

Take care.