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Answered

account status

  • 29 March 2022
  • 4 replies
  • 79 views
M
Rank

Hi.

I had a payment for family subscription go out on 25.03.2022. 

My account is only showing as free status. 

Could you please tell me whats going on. 

I have followed the instructions, but nothing happening .

 

Thanks

Matt 

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Best answer by Leonsurfdude 29 March 2022, 13:41

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4 replies

G
Rank

I have the exact same problem

N
Rank

Me too. I have ended up paying twice now! Still saying free. Could someone please refund my 2nd payment and sort out my account please?

J
Rank

I have the same issue and it came in the middle of listening music??? What is happening 🤬

L
Rank

Same problem, with a family account.

Tried to update Deezer on Android, and a reboot. Both didn't work. Trying to find out if my family have any problems (I have the main account)

TERMS OF USE DEEZER COMMUNITY SITE