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One Hit Wonder
michielsmits
One Hit Wonder
Aug 1, 2022 5:05 PM UTC
Answered

account deleted

Ik think my account has been deleted by Deezer, I was a premium member. Probably they cancelled my account because there wasn't enough money in my bank account, so payment could not happen. How can I fix this?

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GropplerZorn
GropplerZornAnswer
Superuser
Aug 1, 2022 5:23 PM UTC

Hello @michielsmits  

The majority of the folks here on the forum are fellow subscribers such as yourself, and since we are not deezer employees, we have no access to your account.

I would suggest that you contact deezer support and open a ticket so that someone can look at your account and help you to get this resolved.

G

Deezer Legend
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2 replies

GropplerZorn
Superuser
GropplerZornAnswer
Superuser
Aug 1, 2022 5:23 PM UTC

Hello @michielsmits  

The majority of the folks here on the forum are fellow subscribers such as yourself, and since we are not deezer employees, we have no access to your account.

I would suggest that you contact deezer support and open a ticket so that someone can look at your account and help you to get this resolved.

G

Deezer Legend
    One Hit Wonder
    michielsmitsAuthor
    One Hit Wonder
    Aug 1, 2022 6:05 PM UTC

    Hi GropplerZorn,

     

    Thanks for your answer, I'll log a ticket at Deezer support.

     

    Kind regards

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