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account deleted


Ik think my account has been deleted by Deezer, I was a premium member. Probably they cancelled my account because there wasn't enough money in my bank account, so payment could not happen. How can I fix this?

Best answer by GropplerZorn

Hello @michielsmits  

The majority of the folks here on the forum are fellow subscribers such as yourself, and since we are not deezer employees, we have no access to your account.

I would suggest that you contact deezer support and open a ticket so that someone can look at your account and help you to get this resolved.

G

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2 replies

GropplerZorn
Deezer Legend
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  • Deezer Legend
  • 1154 replies
  • Answer
  • August 1, 2022

Hello @michielsmits  

The majority of the folks here on the forum are fellow subscribers such as yourself, and since we are not deezer employees, we have no access to your account.

I would suggest that you contact deezer support and open a ticket so that someone can look at your account and help you to get this resolved.

G


  • Author
  • Tiny Dancer
  • 1 reply
  • August 1, 2022

Hi GropplerZorn,

 

Thanks for your answer, I'll log a ticket at Deezer support.

 

Kind regards