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One Hit Wonder
Sep 20, 2022 10:27 AM UTC
Answered

Account blijft op free staan

Na betaling premium blijft account op free staan?

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    Jaime.Deezer
    Community Manager
    Sep 20, 2022 1:42 PM UTC

    Hello @MarioTiehuis I am sorry to hear that your subscription has not been activated after the payment.
    Please contact our Deezer Support Team and provide a copy of the payment and one of our agents should be able to help.
    Thanks :)

    1 reply

    Jaime.Deezer
    Community Manager
    Community Manager
    Sep 20, 2022 1:42 PM UTC

    Hello @MarioTiehuis I am sorry to hear that your subscription has not been activated after the payment.
    Please contact our Deezer Support Team and provide a copy of the payment and one of our agents should be able to help.
    Thanks :)