The song that impacted you the most -THE THREAD 🔉
Ok, for now I've just thrown everything into my favourites, as that's all Alexa will play.
Now it's completely broke & doesn't recognise anthing I ask for. It will now only play my favourites what ever I ask for??? Thanks for making crap crapper! 🤦🏼
Expected result! Nope, when I ask Alexa this still happens: Me: "Alexa, play my 90's dance from Deezer"Alexa: "Favourite tracks from Deezer" Or Me: Alexa, play Timz Dance from Deezer"Alexa: "I couldn't find any dance songs on Deezer" Yeah, still doesn't work & when I get the time I'm going to create duplicate playlists on Amazon Music or a different platform and stop paying you (cancel) for your crap app. ThanksTim
Thanks, fed up ☹️
I've reinstalled Deezer, re downloaded all my tracks. Created new playlists, I own with no emojis, re linked my Alexa app AGAIN & still Alexa won't play my playlists!!!!!!!!!!!!!!!!!!!!Shite!
That's my next desperate step.
Hi, I'm using your Beta version & I have an Samsung Galaxy S22 Ultra. Wouldn't be seen dead with an iphone. Not sure about your workaround. Do you mean I need to add the playlists I want to play in Alexa to my favourites? When I ask Alexa to play "My 90's dance", Alexa does then say "playing your favourites from Deezer"… Please advise. ThanksTim
Valid names & no emojis. Took all tracks out & created new playlist. When I ask Alexa to play "my 90's dance from deezer" She plays "favourite tracks from deezer" See screenshot of new list. Help plez
Any idea why Alexa won't play my playlists, apart from two? It plays 'My Favourites' & 'Timz Faves' but won't play any other playlists I've created. Is there something I'm missing? P.S. my download issue seems to be resolved & I hope I've not spoke too soon. 🫣😬 ThanksTim
Sorry, I don't collect friends & have no need for them 😉🤙🏼
I'm very happy for you, although that doesn't help me really does it 😳
Hi, Yes, they stop there unless I click on them, then they start to download. I've had to click on each one after one another to complete the download. They're now showing as downloaded but as you can see by the folder, they're still showing as not complete, and the green line hasn't completed. I've had this problem since day one, with different phones, and many re-installs. It's just a crappy buggy app, face it 🤷🏼♂️ Shit thing is, it's not cheap, as I'm paying premium money for it. At least Netflix works..
Hi,Thanks for your response.However, as you can see ftom my screenshot, that didn't work.ThanksTim
Downloads still sketchy & won't fully download. I have to delete and retry, then delete & retry. Then the line doesn't go fully green & shows a black tick, but all the individual tunes show green tick. Very buggy still. I use a Samsung Galaxy S22 Ultra. I have screenshots.
Hi @Tim Millett @Alison Orton , Thank you for carrying out the suggested procedure. As this did not resolve your situation, please contact customer support here to report your issue so that when the fix is released you will be updated within the next few days. 2 months later - same problem remains whilst I pay premium rate. Shocking.
Issue remains! Tracks would still play after deleting so I emptied cache & data files. Now I have to re- download all my music & again, they just download a bit then stop. This app is rubbish! I'm paying "premium" rate, yet the app is rank amature. Sort your act out Deezer.
Same happens to me Alison, it's like it just hits a brick wall..
Hi,I did try that & tried increasing cache size. Tried all sorts, including re-install. It just downloaded a few tracks, then got constant spinner…Haven't tried again since, as got fed up with burning my battery out with all the screen time.I'll try again soon, see how it is. ThanksTim
Crap I'm having same problem. Only half of track have downloaded & had spinner going for days. Shit app.
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