Skip to main content
Answered

want to reactivate subscription but cant figure out gow

  • September 22, 2022
  • 2 replies
  • 238 views

I cancelled my sub couple weeks ago and want to restart. There is no option for this anywhere in the app nor the website. Do I have to wait for the month to run out first? That would be crazy

Best answer by Anonymous

Hey @Brent.LeCounte 

A few days before the subscription expires, you will receive a reminder email that the end is near. In my opinion, you can then extend the contract via a direct link or revoke the termination. I don't understand why this isn't shown at the moment. Even if the account is switched to free, you can book a new subscription immediately. So there is no risk here. :-)

If you want to change it now, you can also contact support:
→ https://support.deezer.com/hc/requests/new

View original
Did this topic help you find an answer to your question?
This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link

2 replies

  • 0 replies
  • Answer
  • September 22, 2022

Hey @Brent.LeCounte 

A few days before the subscription expires, you will receive a reminder email that the end is near. In my opinion, you can then extend the contract via a direct link or revoke the termination. I don't understand why this isn't shown at the moment. Even if the account is switched to free, you can book a new subscription immediately. So there is no risk here. :-)

If you want to change it now, you can also contact support:
→ https://support.deezer.com/hc/requests/new


  • Author
  • Runaway Baby
  • 2 replies
  • September 23, 2022

Thank you for reply, it is appreciated!